Frequently Asked Questions (FAQ)

Q. The app won't launch.
A. Please try restarting your device and launching the app again.
 

Q. The app freezes or crashes during gameplay.
A. We apologize for the inconvenience. Please let us know your device model and OS version when you contact us.

Q. Ads are not displaying properly / won’t close.
A. Ad delivery may be affected by your network conditions. Please restart the app and check your internet connection.

Q. I can’t proceed from the drawing evaluation screen.
A. Please try the following:

• Tap the screen once after drawing.

• If nothing happens, restart the app and try drawing again.

• If the issue persists, please contact us with details about your device and environment.

If your issue is not listed here or remains unresolved, feel free to reach out at any time.
We will do our best to respond promptly and assist you.

For information on how we handle personal data, please see our Privacy Policy.
 

This page will be updated as needed. Thank you for your continued support.